RETURN CANCELLATION & EXCHANGE POLICY

RETURNS, REFUNDS & EXCHANGES

ANYTHING YOU BUY ONLINE CAN BE RETURNED OR EXCHANGED WITHIN A WEEK OF YOU RECEIVING IT.

REFUNDS: YOU WILL RECIEVE A FULL REFUND THROUGH THE ORGINAL PAYMENT MODE AND THIS WILL THIS WILL GENERALLY TAKE 7 DAYS FROM THE DATE OF US RECEIVING THE PRODUCTS BACK FROM YOU.

Step 1: Kindly send us an email with your order number, telling us which products you want to return and exchange for another size product. Please do this within 7 days from the day you receive your order. E mail should be send to healthmartcalicut@gmail.com

Step 2: Please ship the items you want to return or exchange to "Kerala Healthmart Pvt.Ltd. Planet apartment, Sarovaram Bio park, Kozhikode 6736006.

Please make sure that the piece is returned to us in the condition you received it in with the tags on. We also do not

pay for return shipments. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. Also, please use a reliable courier service.

Step 3: In case of an exchange, we will ship the replacement items to you as soon as we receive the products back from you. Any shipping charges will have to be borne by the you.

PS: Our quality control department is rigorous & thorough in pre-shipment inspections, but on a rare occasion it is possible that a human error has occurred. In such a case, please return the items back with labels & tags intact, within 7 days from the date of receiving the order & we will send you a replacement. Send us an email so that we can keep aside a fresh piece for you.

CANCELATION

You as a customer can cancel your order anytime up to the cutting off time of the slot for which you have placed an order by calling our customer service in such a case we will refund any payments already made by you for the order.

Please Contact us for further queries: support@keralahealthmart.com